Do your employees speak insurance language?
Do they know all the nuances of their plan?
Do they know when they are given an answer from a doctor, hospital, or insurance company that it is the right one and they should just accept it?
Health insurance ranks at the bottom in customer service compared to other industries. No wonder your employees feel like they're at the mercy of the insurance companies when an issue needs to be resolved “ until now.
Partner with Virtus Benefits and all of your employees have access to an expert. Simply by calling our V-Card, they can receive knowledgeable, objective advice and help about insurance appeals, claims resolutions and other concerns. It's a service that no other benefits advisor in Middle Tennessee provides. Finally, instead of talking to someone who represents the interests of the insurance company, your employees now have someone who represents theirs. Your employees may not speak insurance; we do.
This service takes your employees' experience today and makes it something you never knew existed.